Frequently Asked Questions
My course is showing as "completed", but I have not taken it this fiscal year.
If you complete a course in the previous fiscal year, the course will show up as "completed" and you will hit "re-take". Once you re-take the course, your certificate will show the recent date of completion. For FY25, any completion certificate with a date prior to 2/26/25 means you need re-take the course.
I cannot advance my course to take the test.
If you started a course more than 6 months ago and didn't complete it, it will need to be reset. Contact cberger3@uic.edu and include the course title and ask for it to be reset.
I have a certain role in the CCMTP. Do I have to take all trainings?
Current policy states that all Prime Agency staff funded by the Comprehensive Program are required to take all of orientation modules.